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JHAH pharmacy wins patient safety award

Riyadh - December, 2019: His Excellency, the Minister of Health, Dr. Tawfiq Al-Rabiah presented JHAH with the 2019 National Patient Safety Award for the poster project under the category “Medical Institutions / Pharmacy”. The trophy was presented at the 2nd International Patient Safety Conference 2019 in Riyadh organized by the Saudi Patient Safety Center. “We are proud to receive this recognition of our commitment to being national leaders in the advancement of pharmacy and healthcare professions.” Commented Fuad Al-Ghamdi, B.Sc. Pharm. MBA Senior Director, Pharmacy Services.

The winning JHAH project highlighted efforts in pairing a patient-centric physical re-design with state-of-the-art medication management outpatient robotic technology to create a system focused, person-centered culture of safety for JHAH. The poster also highlighted the integration of two different outpatient robotic dispensing technologies with the electronic healthcare record (Epic) host system for outpatient medication management. The success of this model led to its application in the remaining ambulatory pharmacy settings, accomplishing an increase in patient and staff satisfaction, and an increase in patient counseling manifested by an increase in clinical interventions, and a decrease in patient waiting time and an associated optimization of clinical outcomes.

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