Dr. Shaher Al Qahtani, MD MHA CPHQ CMQ, is a Consultant - Family Medicine/Director, Quality Improvement Department at Imam Abdulrahman Bin Faisal Hospital-Dammam, KSA (2010 till present); CBAHI Part-time Primary Healthcare Surveyor (September 2012 – present); JCI Reaccreditation Survey Coordinator at Imam Abdulrahman Bin Faisal Hospital-Dammam, KSA (2012 till present); Master of Science in Healthcare Administration, Breyer State University, USA (2007-2008); Fellowship-Risk Management/ Fellowship Healthcare Quality/ Fellowship in Medical Quality, University of Oklahoma Health Sciences Center, USA (2007-2008).