ABSHER..
Your voice deserves attention.
Ensure your voice is heard, your rights are known and your experience is met with the care and support it deserves.
Whether you have feedback, a concern, a question, or a suggestion, we are here to listen, support, and facilitate communication with the relevant teams.
How We Can Help You:
- Addressing patient concerns, complaints, compliments and suggestions
- Promoting patient and family rights and responsibilities
- Facilitating communication with healthcare teams and departments
- Assisting patients in navigating healthcare services and resources
- Supporting requests for physician changes and second medical opinions
- Coordinating family meetings when needed
- Recognizing and sharing staff appreciation from patients and families
- Advocating for patients and enhancing the overall patient experience
- Requesting adjustments to JHAH services to meet the needs of persons with disabilities or special needs
Where we are
If you're staying with us, our Patient Relations team visits the wards during inpatient rounds. You can raise any concern, question, or feedback about your care directly with us then.
Where we are
If you're staying with us, our Patient Relations team visits the wards during inpatient rounds. You can raise any concern, question, or feedback about your care directly with us then.
Get in touch
Online Form
Phone
Call 800-305-4444 between 7 a.m. and 4 p.m. and follow the prompts.
MyChart
If you have a MyChart account, you can send us a message through MyChart.
