Urology

You will receive confirmation of your Urology Clinic appointment by SMS and/or email. If you need to cancel or reschedule, use MyChart or call 800-305-4444 at least 24 hours before your appointment.

Arrive 15 minutes before your appointment and go directly to the reception area to check-in/register. Within five minutes, a member of our nursing staff will carry out a physical assessment and check your medical history with you. You will then have a wait of around 20 to 30 minutes before meeting your surgeon.

Your meeting with the surgeon will last about 20 minutes, and will give us a chance to talk through with you how things will progress and set out a treatment plan. We may be able to provide a diagnosis at this first visit, but often additional testing may be needed. Some of these can be done on the same day and others might need a separate appointment or special preparation. Before you leave, the team will give you detailed instructions about what will happen next. If you need surgery, your surgeon will arrange it.

A few weeks before surgery, you will be scheduled for a preadmission visit to assess your condition and talk through what will happen before, during and after surgery. This visit will last about 60 minutes. Feel free to ask questions and request any information. If needed, you will also be invited to meet with the anesthesiologist, who will perform a further assessment.

You will receive a call from the pre-operation nursing team 24 hours before your surgery, to assess your health and confirm surgery. If you need to cancel surgery, please inform the pre-operation nurse as soon as possible, to give others a chance to receive treatment in your slot.

You should fast and only drink clear liquids (such as water, fruit juice without pulp, carbonated drinks, and tea without milk) for eight hours prior to checking in. Stop drinking two hours before surgery. Your doctor will discuss with you whether you need to stop taking any medication before surgery and you should bring all medication with you. Shower and wear clean, comfortable clothes before coming to the operation. Do not bring any valuables. If you are a same-day admission, you will be transferred to the inpatient ward.

If you are staying at the hospital here are some important points to consider:

Security – at admission you will be given a wristband to wear at all times during your stay at the hospital. Keeping it on is important to make sure you receive the right treatment.

Your health care team – this is the team of technicians, nurses, doctors, dieticians, etc., who will be responsible for your care and who you can talk to if you have any questions.

Meals – food is an important part of your treatment and wellbeing, and your diet is ordered by your physician based on your medical condition and nutrition status.

Find out more about being an inpatient at JHAH 

Your healthcare team will discuss your needs for discharge. This will ensure any equipment, services or special help that you may require for going home can be arranged, and your expected date for discharge established. If additional support is needed after you leave hospital, a case manager will be assigned to coordinate your care. They will also help arrange any home care or physiotherapy that may be needed.

Find out more about our rehabilitation services