Welcome!
Your health is our top priority, and we are committed to providing you with the care you need, at the right time, and with the highest possible quality.
To help ensure a smooth billing process, please note the following:
Please make sure that the medical services you receive at JHAH are covered under your insurance plan.
Why this matters: Some insurance plans require pre-authorization even for urgent or certain specialized medical services.
In case of non-coverage or denied services
If your insurance provider does not cover the services under your insurance plan, you may choose to continue receiving care on a self-pay basis, in accordance with JHAH policies.
We encourage you to contact your insurance provider as soon as possible to understand your coverage details, co-pay amounts, and requirements related to your current visit.
Please Note
- MDF-registered patients: Please refer to Saudi Aramco GI 151.001, Section 6.0.
- Other private insurance holders: Please contact your insurance provider directly
for any inquiries related to coverage.
Thank you for your cooperation. Our billing team is available to assist you and answer any inquires with billing-related matters.
Patient Relations