COVID-19 Mental Health Tool Kit
Mental Health guide and coping strategies for healthcare staff during the COVID-19 pandemic
Individuals with healthcare responsibility and clinical authority in dealing with the well-being of others during a crisis may be at risk of feeling both conscious and unconscious guilt. Healthcare staff may feel guilty for surviving a crisis or that they were unable to rescue someone despite all their efforts. They may also feel guilty if they could not control the symptoms. Guilt may intensify or complicate trauma and can result in harm to self or suicidal thoughts. 40, 44
Survivor guilt can be experienced in the absence of wrongdoing and occasionally can be persistent. Hence, it is different to other types of guilt. Survivor guilt is an associated feature of post-traumatic stress disorder. 49
Survivor guilt is also associated with shame and shattered cognitive schemas related to meaningfulness of self and the world: consequently, survivor’s guilt in healthcare staff requires special attention to identify. Developing insight and interventions that focus on making sense and meaning of the experience are essential. 45, 46, 47, 48
Bystander guilt is a form of guilt that can affect healthcare staff, especially during crises. It is defined as not being able to undo the effects of suffering and can be associated with thinking that no matter what is done, it will not be enough. 41
Unprocessed guilt can make recovery difficult. Strong social connectedness and professional and peer support groups are valuable in survivor guilt interventions as well as building insight, growth and improvements in personality. 35, 40, 42, 43
Factors that can protect a healthcare professional from developing guilt include good social support, positive coping skills such as talking and breathing exercises, and the level of perceived personal accomplishment such as feelings of giving back have all been associated with higher resiliency and lower levels of burn out. 7, 31
Disaster survivor and responder protective factors also include personal healthy coping measures such as exercise, meditation, separating work and personal life and the ability to maintain realistic optimism. 33, 34
As a healthcare worker, rising to the challenge of protecting and caring for our community, a time of crisis means increased pressure. This may elevate stress or anxiety. JHAH cares about your emotional wellbeing, to help you during this time the Staff Emotional Help Line and our Mental Health specialists are here to address your feelings, thoughts, and worries.
Call 870-1918 if you want to talk
Sunday to Thursday
8 a.m. to 3 p.m.
Call The Staff Emotional Help Line
Emotional support resources for staff
Coping For Healthcare Providers
Health Facility -Team Leaders and Managers
COVID-19 Mental Health Tool Kit
Mental health information
Mental health guide and coping strategies for healthcare staff during the COVID-19 pandemic.
Prepared by
Dr. Raafat Samir Mishriky, FRCPsych (UK), Consultant Psychiatrist
Dr. Abdul Sammad Jishi, MD, Consultant Psychiatrist & Chief of Psychiatry,
JHAH Mental Health, Division of Psychiatry