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COVID-19 Testing

Are you experiencing COVID-19 symptoms?

Avoid the long lines at the Dhahran clinic and access “Suspected COVID-19 Video Visits” on MyChart or call the Nurse Care Line. A clinician will assess your condition and, if COVID-19 symptoms are indicated, will refer you directly to the JHAH drive-through test.

Box Out: Suspected COVID-19 Video Visits

Suspected COVID-19 Video Visits

JHAH offers "Suspected COVID-19 Video Visits" for clinical COVID-19 symptoms assessment through MyChart.

Learn how to access a Suspected COVID-19 Video Visit using MyChart

The service is available Sunday to Thursday, 7:30 a.m. to 2:30 p.m.

Box Out: Nurse Care Line

Nurse Care Line

If you have a medical question related to your health or experiencing COVID-19 symptoms,  our caring and expert nurses are here to help.

Call 800-305-4444 and select option 3. To speak to a clinician on the Nurse Care Line.

The Nurse Care Line is open Sunday to Thursday, 7:30 a.m. to 2:30 p.m.

COVID-19 testing at JHAH

Johns Hopkins Aramco Healthcare (JHAH) is here to safeguard the health of you and your family. COVID-19 testing is critical to measure the spread of infection, treat those who are infected, and enable support measures that limit the disease from spreading.

No symptoms

In accordance with the Ministry of Health (MOH), immunized persons who have been in contact with a confirmed COVID-19 case do not need to be COVID-19 tested if they have no symptoms.

Unimmunized persons should isolate for five days before they have the COVID-19 testing through their healthcare provider. JHAH-registered patients should access “Suspected COVID-19 Video Visits” on MyChart or call the Nurse Care Line at 800-305-4444 and select option three.

Mild symptoms

JHAH-registered patient, access “Suspected COVID-19 Video Visits” on MyChart or call the Nurse Care Line on 800-305-4444 and select option three. A clinician will assess your condition and refer you to the JHAH COVID-19 drive-through testing as indicated. Continue to stay home and wear a well-fitted mask around others.

Isolate yourself immediately and wear a mask around others. You may do the Home COVID-19 Testing and call 937 and your healthcare provider for medical guidance.

Severe symptoms

Proceed to the nearest emergency room.

Positive PCR COVID-19 test results

Asymptomatic
Asymptomatic individuals who test positive for COVID-19 will be assigned to home quarantine for seven days at least, need to fill and submit the Ministry of Health Home Isolation Acceptance form, and must follow the home quarantine guidelines.

Open acceptance form

Symptomatic 
Symptomatic individuals, who test positive for COVID-19, will be advised by the physician releasing the results if they are candidates for home isolation/quarantine, an isolation/ quarantine facility, or if hospitalization is needed.

Positive using Rapid Antigen Testing (RAT) at home

Isolate yourself and call 937 for direction, and contact your healthcare provider.

If you are a JHAH-registered patient, access “Suspected COVID-19 Video Visits” on MyChart or call the Nurse Care Line at 800-305-4444 and select option three. A clinician will discuss your condition and advise you of the appropriate next steps to follow.

Home isolation/quarantine

Individuals on home isolation/quarantine will receive daily JHAH support and monitoring, online or by phone throughout the quarantine period. 

Download the JHAH Home Isolation Guide

JHAH Drive-Through Screening Stations

This is a streamlined process, allowing our JHAH medical professionals to swiftly test the identified candidates, while they are seated in their vehicle. 

For your convenience, the JHAH Drive-Through Stations are available in two locations in Dhahran:

  • Near Primary Care Walk-in entrance Directions
  • Near the JHAH Vaccination Center in Al-Munirah Directions

Please follow your clinician's instructions regarding the location carefully.

Walk-in Care clinics

During opening hours

Emergency Medical Services (EMS)

Outside Walk-in Care clinic opening hours

How to prepare for your test

If you are scheduled to be tested for COVID-19 at JHAH, we will provide you with all the details needed to complete your testing, including pre-documentation, testing location, and the time you should arrive for your screening.

I need to reschedule my test

If you have been contacted to be tested for COVID-19 at JHAH but you need to reschedule your test, you can call our Nurse Care Line at 800-305-4444, option three, and they will coordinate your test appointment with you.

JHAH clinician phone call
After your COVID-19 test, a JHAH clinician will call you within three working days to advise you of the COVID-19 test results. 

Test results in MyChart
If you are registered in JHAH MyChart, the result of your COVID-19 test will be released in MyChart within three working days.

What if I have missed a call from JHAH?
If it has been more than three working days since you were tested at JHAH, and if you have missed one or multiple calls from our central phone line 800-305-4444, you can call our Nurse Care Line at 800-305-4444, option three, and request your test result.

MyChart